Are you a Zepbound Savings Card owner facing a Zepbound Savings Card not working issue? If yes, then you’re at the right stop. Recently many Zepbound savings card owners started reporting an issue with their savings cards.
Users reported that they won’t be able to use their Zepbound savings card to make payments. Well, this is not a new issue for many users, but recently, many Zepbound savings card holders started facing the same issue.
Well, it is quite frustrating for anyone when they won’t be able to use their savings card. So if you’re in the same boat and are looking for ways to fix your Zepbound savings card not working issue. Then you’re at the right stop here in this article we will be going to tell you how you can easily fix the “Zepbound Savings Card Not Working” Issue.
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What is the “Zepbound Savings Card Not Working” Issue?
Lilly reported that they suspected that recently there has been a cyberattack going on with Change Healthcare. That prevents Zepbound users from using their Savings card and Zepbound account. They also said that Zepbound and businesses across the U.S. healthcare system are affected by it.
The Zepbound card issue is now a common one for users. They won’t be able to make payments or use their Zepbound Saving card. Users across the continent are knocking on the door of the Zepbound officials and saying that they’re facing the “Zepbound Savings Card Not Working” Issue and don’t know how to fix it.
Fix the “Zepbound Savings Card Not Working” Issue
There are many different fixes that Lilly and Zepbound officials suggest. You can try these fixes to keep using the Zepbound Savings Card amid Cyberattacks. So if you don’t know about these fixes then read the following section and follow the fixes listed below to solve your issue easily.
Fix #1. Check for Server Outages
Before moving to any other Fix the first thing you need to make sure is that the Zepbound Servers are working properly. If there is a problem with the servers then you won’t be able to fix it from your side. Only officials can fix that you can only wait until the servers are back.
To check out the Server Outage you can check out the official Zepbound site: https://www.lilly.com/our-medicines/savings-card-help. Check if officials have posted anything about the server outage on their Site. Or you can also check their official social handles like Twitter, and Instagram.
Fix #2. Make Sure Your Card is Active
Another thing you need to make sure about is that your card is active. If your Zepbound savings card is inactive then you won’t be able to use it. To Activate your Zepbound Savings Card follow the steps below:
- Check for Step-by-Step card activation instructions on the paper you got with your Card.
- You can also go to: https://www.lillycardactivation.com/ to check if your card is available for online activation.
- Once you reach the online activation site follow the screen prompts and enter all the details correctly.
Fix #3. Seek the Help of the Pharmacy Benefit Manager
- Look into your Zepbound insurance plan details and check out who your Pharmacy Benefit Manager is.
- Once you find the details of the manager contact them by Phone or Email.
- Discuss the issue you’re facing with your Zepbound Savings card.
- Share all the necessary details like Savings card information with the manager.
- Once you share all your details wait for them to help you with your issue properly.
Fix #4. Transfer Your Prescription to New Pharmacy
If you’ve still not transferred your prescription to the new pharmacy from the old one. Then you need to do that before you can use your Zepbound savings card. If you don’t know how to do that then follow the steps below:
- Go to your New Pharmacy and provide them with your Prescription.
- The new pharmacy will contact your old pharmacy to double-verify the prescription given by you.
- Once the transfer is complete collect your medication from your new pharmacy.
Conclusion
Here in this article, we tell you about how you can easily fix the “Zepbound Savings Card Not Working” issue. We try to thoroughly discuss the issue and try to give you the best solutions to fix your issue. But if you still can’t fix your issue then you can try contacting us. We will look into the matter more and try to give you a solid solution.
